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Terms of Use

Effective Date: January 2025

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE.

By accessing or using the website operated by RRY Helpline - Addiction Treatment & Recovery, agreement to be bound by these Terms is acknowledged. If these Terms are not acceptable, this website should not be used.

1. Nature of Service

RRY Helpline is a third-party matching service that connects individuals seeking addiction treatment with treatment facilities. This is NOT a treatment center, medical facility, or healthcare provider. Medical advice, diagnosis, or treatment services are not provided.

Images of facilities displayed on this website are representative of partner treatment centers in the network and are used for illustrative purposes only.

2. Website Usage

This website may be used only for lawful purposes and in accordance with these Terms. Agreement not to:

  • Use the website in any way that violates applicable laws or regulations
  • Transmit any harmful, offensive, or inappropriate content
  • Attempt to interfere with the website's operation
  • Collect or harvest information about other users
  • Misrepresent identity or affiliation with any entity
  • Use the website for commercial purposes without consent

3. Matching Services

The service involves:

  • Assessing treatment needs and preferences
  • Matching with appropriate treatment facilities
  • Facilitating connections between individuals and treatment centers
  • Providing information about treatment options

Services NOT provided:

  • Guarantee of acceptance into any treatment facility
  • Control over the quality of care at treatment facilities
  • Medical recommendations or diagnoses
  • Emergency medical services

4. Third-Party Treatment Facilities

Treatment facilities in the network are independent entities. No control, endorsement, or guarantee is provided regarding:

  • The quality of their services
  • Their admission decisions
  • Their treatment methods
  • Their pricing or insurance policies
  • Their medical outcomes

Responsibility for researching and verifying any facility before committing to treatment rests with the individual.

5. Disclaimer of Warranties

THIS WEBSITE AND SERVICES ARE PROVIDED "AS IS" WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED.

All warranties are disclaimed including:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Accuracy or completeness of information

No warranty is provided that:

  • The website will be uninterrupted or error-free
  • Matching services will meet expectations
  • Any facility will accept individuals for treatment
  • Treatment will be successful

6. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, RRY HELPLINE SHALL NOT BE LIABLE FOR:

  • Any indirect, incidental, special, or consequential damages
  • Loss of profits, data, or goodwill
  • Medical outcomes or treatment results
  • Actions or omissions of third-party treatment facilities
  • Any damages exceeding $100

This limitation applies regardless of the legal theory on which any claim is based.

7. Medical Disclaimer

THE INFORMATION ON THIS WEBSITE IS NOT MEDICAL ADVICE. For medical emergencies, call 911 immediately. Always consult with qualified healthcare professionals for medical decisions. RRY Helpline is not responsible for any decisions made based on information from this website or services.

8. Indemnification

Agreement to indemnify and hold harmless RRY Helpline, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

  • Use of the website
  • Violation of these Terms
  • Treatment decisions
  • Interactions with treatment facilities

9. Call Recording and Monitoring

Calls to the service may be recorded for quality assurance and training purposes. By calling, consent to such recording is acknowledged.

10. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of RRY Helpline or licensors and is protected by copyright and trademark laws. Images of treatment facilities are used under license and may not be reproduced without permission.

11. Privacy

Use of this website is subject to the Privacy Policy, which is incorporated into these Terms by reference.

12. Geographic Limitations

Services are intended for use in the United States only. No claims are made that the website or services are appropriate or available for use in other locations.

13. Modifications to Terms

The right to modify these Terms at any time is reserved. Changes will be effective immediately upon posting. Continued use of the website after changes constitutes acceptance of the modified Terms.

14. Termination

Access to the website may be terminated or suspended at any time, without notice, for any reason, including violation of these Terms.

15. Governing Law

These Terms shall be governed by the laws of the State of New York, without regard to conflict of law principles. Any disputes shall be resolved in the courts of New York.

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

17. Entire Agreement

These Terms constitute the entire agreement between users and RRY Helpline regarding the use of the website and services.

18. Contact Information

Questions about these Terms should be directed to:

RRY Helpline
Phone: (363) 203-7447
Email: [email protected]
Location: Roosevelt, NY

BY USING THIS WEBSITE, ACKNOWLEDGMENT IS MADE THAT THESE TERMS OF USE HAVE BEEN READ, UNDERSTOOD, AND AGREED TO.

RRY Helpline

Third-party matching service connecting individuals with addiction treatment centers nationwide.

📞 (363) 203-7447

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